CONTACT US

YOUR VOICE MATTERS. WHETHER IT’S A QUESTION, A STORY, OR JUST A NOTE TO SAY YOU FEEL THE VIBE, WE’RE HERE FOR IT. REACH OUT. BECAUSE BLACKRALLY X IS MORE THAN A BRAND. IT’S A CONNECTION.

FAQ

Return Policy
Changed your mind? We got you — within 30 days of delivery. Just email us first before sending anything back. Reminder: return shipping is on you.
Domestic Shipping
We usually ship within 2–5 business days (excluding weekends and holidays). Most U.S. orders land in your hands 5–7 days after that. Fast, smooth, and no funny business.
Shipping Notes
Once we drop your package off with USPS, it’s in their hands — not ours. We’ll send you tracking, but for lost mail, delayed scans, or wandering packages, holler at your local post office.
International Shipping
Not yet — but we’re coming for the globe. Stay ready.
Lost or Stolen Packages
If your tracking says “delivered” but your mailbox says otherwise, check with your neighbors, building manager, or mail carrier. Still nothing? Contact USPS directly. But reach out to us, too — we’ll do what we can on our end.
Sizing Details
Every product page includes a size chart. Read it, measure it, trust it. If you order the wrong size, we’ll still help with an exchange — but the return trip’s on you.
Care Instructions
Wash cold. Dry low. Flip inside out. No bleach, no wild settings. Treat your fit right and it’ll stay loud and proud for the long haul.
My Item Arrived Damaged
That’s not our vibe. Send us a photo and your order number — we’ll fix it, no questions asked.
Who Owns BLACKRALLY X?
Wally X. Raised in Houston, Texas. Former military, now posted up in the mountains of West Valley City, Utah. Got stationed there, fell in love with the peace, and runs the brand from up there.